--- title: Privacy Policy - Advanced Pelvic Health Solutions description: Read the Privacy Policy of Advanced Pelvic Health Solutions to learn how we protect your personal information and maintain your privacy. --- [Skip to content](https://advancedpelvicsolutions.com/privacy-policy#main-content) [![](https://advancedpelvicsolutions.com/hs-fs/hubfs/logo.png?width=130&height=123&name=logo.png)](https://www.advancedpelvicsolutions.com/?hsLang=en) - [Home](https://advancedpelvicsolutions.com) - [Testimonials](https://advancedpelvicsolutions.com/testimonials) - [About Us](https://advancedpelvicsolutions.com/about-us) - [Gallery](https://advancedpelvicsolutions.com/gallery) - [Services](https://advancedpelvicsolutions.com/services) - [Blog](https://advancedpelvicsolutions.com/blog) - Resources Show submenu for Resources - [Podcast](https://advancedpelvicsolutions.com/podcast) - [Contact Us](https://advancedpelvicsolutions.com/contact-us) Open main navigation Close main navigation - [Home](https://advancedpelvicsolutions.com) - [Testimonials](https://advancedpelvicsolutions.com/testimonials) - [About Us](https://advancedpelvicsolutions.com/about-us) - [Gallery](https://advancedpelvicsolutions.com/gallery) - [Services](https://advancedpelvicsolutions.com/services) - [Blog](https://advancedpelvicsolutions.com/blog) - Resources Show submenu for Resources - [Podcast](https://advancedpelvicsolutions.com/podcast) - [Contact Us](https://advancedpelvicsolutions.com/contact-us) - [Request Appointment](https://advancedpelvicsolutions.com/contact-us) [Request Appointment](https://advancedpelvicsolutions.com/contact-us?hsLang=en) ### Privacy Policy **Effective Date:** October 21, 2026 **IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA** Advanced Pelvic Solutions LLC (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential. --- #### **1. Information We Collect** We collect the following types of information: **Personal Information:** - Name, email address, phone number, physical address - Payment information when you make a purchase or request a quote - Opt-in records and timestamps for all communication channels (SMS, email, etc.) **Health Information (HIPAA-Protected):** As a licensed pelvic floor physical therapy clinic, we collect protected health information (PHI) necessary for evaluation and treatment, including medical history, diagnoses, treatment notes, and outcomes. PHI is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable Florida privacy laws. Access is limited to authorized personnel only. **Non-Personal Information:** - IP address, browser type, device information - Website usage patterns and analytics - Cookies and similar technologies **Customer Communication:** - Records of inquiries and service requests - Appointment details and preferences - Service history and feedback #### **2. How We Use Your Information** We use collected data for: - Providing and improving our clinical services - Evaluating and treating your condition - Processing transactions and payments - Communicating with you about your inquiries and appointments - Enhancing website functionality and user experience - Ensuring security and fraud prevention - Complying with legal, insurance, and regulatory obligations - Maintaining records of your communication preferences and consent #### **3. SMS Messaging & Compliance** **Text Message Program Terms & Conditions** By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates. **Opt-In & Consent:** - You will only receive messages if you have explicitly opted in - We maintain timestamped records of all opt-in actions - We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws - Consent to receive text messages is not a condition of receiving care or services. **Opt-Out Instructions:** - You can cancel SMS notifications at any time by replying “STOP” - You will receive a final confirmation message, and no further messages will be sent unless you re-opt in - All opt-out requests are processed immediately. **Message Frequency & Content:** - Message frequency varies based on your interactions with our business - Messages will be directly related to the services you have requested - We do not send promotional content without specific consent **Help & Support:** - Reply “HELP” for assistance or contact us at [dinasoliman@advancedpelvicsolutions.com](mailto:dinasoliman@advancedpelvicsolutions.com) - Customer support is available during regular business hours **Carrier Information:** - Standard message and data rates may apply - Carriers are not liable for delayed or undelivered messages. - Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers **SMS Data Protection Statement** No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances. We implement strict data protection measures to safeguard your SMS opt-in information and consent records. #### **4. Information Sharing & Disclosure** We do not sell, rent, or trade personal information. We may share information with: **Service Providers:** - Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling) - SMS aggregators and providers solely for the purpose of delivering messages you’ve consented to receive - All service providers are contractually obligated to maintain confidentiality and security **Legal Compliance:** - If required by law, legal process, or to protect our rights - In response to valid law enforcement requests or court orders **Business Transfers:** - In case of mergers, acquisitions, or sale of assets - In such cases, your data remains protected under the terms of this policy All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services. #### **5. Data Security** We implement and maintain reasonable security measures to protect your personal information: - Encryption of sensitive data in transit and at rest - Secure access controls and authentication mechanisms - Regular security assessments and updates - Employee training on data protection - Breach notification protocols in accordance with applicable laws - Secure backup systems and disaster recovery procedures Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security. #### **6. Cookies & Tracking Technologies** We use cookies and similar technologies to analyze site traffic and user behavior, remember your preferences, improve website functionality and user experience, and measure the effectiveness of our services. You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website. #### **7. Your Rights & Choices** You have the right to: - Access, update, or delete your personal information - Opt-out of marketing emails by clicking “unsubscribe” in our emails - Opt-out of SMS messages by replying “STOP” - Request information on how we process your data - Withdraw consent at any time for future communications **State Privacy Rights:** Residents of certain states, including California, Colorado, Connecticut, Nevada, Utah, and Virginia, may have additional rights under applicable state privacy laws. These may include the right to confirm whether we process their personal information, to access, correct, or delete certain personal information, to data portability, and to opt out of the sale of personal information or its use for targeted advertising or profiling. We do not sell personal information. To exercise these rights, please contact us using the information in Section 11. #### **8. Third-Party Links** Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by Advanced Pelvic Solutions LLC. #### **9. Children’s Privacy** Our services are not directed to children under the age of 13 without parental involvement. We do not knowingly collect personal information from children without parental consent, in accordance with the Children’s Online Privacy Protection Act (COPPA). Our website is not intended for use by children under 16 years of age, and individuals under 16 should not submit personal information through the website. If we learn that we have collected personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we may have information from or about a child under 16, please contact us at [dinasoliman@advancedpelvicsolutions.com](mailto:dinasoliman@advancedpelvicsolutions.com). #### **10. Changes to This Privacy Policy** We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website. #### **11. Contact Us** If you have questions about this Privacy Policy or how your information is handled, contact us at: **Advanced Pelvic Solutions LLC** 2500 W. Lake Mary Blvd., Suite 101 Lake Mary, FL 32746 Phone: (407) 274-1234 Email: [dinasoliman@advancedpelvicsolutions.com](mailto:dinasoliman@advancedpelvicsolutions.com) Website: [https://advancedpelvicsolutions.com](https://advancedpelvicsolutions.com?hsLang=en) Hours: Monday – Saturday, 8:00 AM – 8:00 PM By using our website and services, you consent to this Privacy Policy. - [Home](https://advancedpelvicsolutions.com) - [Contact Us](https://advancedpelvicsolutions.com/contact-us) - [Privacy Policy](https://advancedpelvicsolutions.com/privacy-policy) - [Blog](https://advancedpelvicsolutions.com/blog) #### **Call Us:** [![(407) 274-1234](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/242373332/interactive-248353412794.png)](https://advancedpelvicsolutions.com/hs/cta/wi/redirect?encryptedPayload=AVxigLLaVr1icXSLfQgSq2W3CULjJZ3hhhMiR40bTLx7K%2BgQyBH9AXCuCs0%2FgDpI%2B1LkAra%2BQWXZ4TtMYeniqYLPFxaAoaBBeqycifU%2BZ66408a7bUapl8YfDF5OmEj4BadAvdhBPOgwuh3tAfuZya0lKfA39mSO6yRnqeK%2BTmS6gPFClgYcc4NTkpM%3D&webInteractiveContentId=248353412794&portalId=242373332&hsLang=en) [Copyright © 2026, Advanced Pelvic Solutions LLC](https://www.advancedpelvicsolutions.com/?hsLang=en) [Designed by GS Digital Solutions LLC](https://gsdigitalsolutions.com/)   [Instagram icon](https://www.instagram.com/advancedpelvicsolutions/) [YouTube Square icon](https://www.youtube.com/@DinaSoliman-x5t) [Facebook Square icon](https://www.facebook.com/profile.php?id=61552927063778&mibextid=LQQJ4d)